Categories - UX Series

[Summary] We are making it easy for you to switch between the classic Flash-based Dashboard, and the new HTML5 Dashboard that we’ve been blogging about. You will notice a new login form at dashboard.zopim.com. Log in as usual, and the User Interface should guide you along. If you’d like more details, read on.. We greatly appreciate... Read More

* Note: This post specifically relates to the design of the chat widget on our own website. It is still undergoing testing, but we’d like to gather some feedback before introducing it as a replacement for the current default design. Some of you might have noticed subtle changes to Zopim’s chat widget over the weekend.... Read More

This is the first post in our user experience (UX) discussion series featuring our new dashboard. Many of you are really excited about the new dashboard and want a say in how it eventually turns out. So we thought it would be good for us to share our design considerations, and to have an open... Read More