Categories - Technology

9 Reasons To Use Live Chat Software On Your Site

We’ve talked a lot about why live chat support is so important for your business. In today’s post our partner, Col Skinner from Profoundry, is going to explain why he is such an avid live chat software user  and why he thinks it’s essential for your website. I’m an avid advocate for live chat software, as you... Read More

Sales Automation is Key – CRM Software Trends for 2014

In last week’s article we highlighted some of the key steps your organization needs to take to properly implement customer relationship management (CRM) software. In this week’s article I’ll be discussing software buying preferences of CRM suites and what this means for the market in 2014.   Buyers want Best-of-Breed and Cloud Based Solutions Software Advice... Read More

Apple’s OS X Mavericks Spells the Death Knell for Paid Software – Not All Bad News

Amidst a slew of product upgrades yesterday, Apple announced the tenth major release of its operating system – codenamed OS X Mavericks. Named after a notoriously dangerous surfing beach, Mavericks is unique in that it is the first major operating system that is completely free. However this comes as no surprise for Apple analysts as... Read More

How to Beat Google’s Search Encryption (Or Why You Should Focus on Creating Relevant Content)

The anguished cries of digital marketers echoed across the digital world last week as Google made a change aimed at encrypting all search activity. Most savvy marketers were aware that this change was due, especially since Google started encrypting searches for anyone who was logged into Google back in 2011. Still, the speed and covert nature... Read More

Amazon Revolutionizes Customer Support with “Mayday” – 24/7 Live Video Chat

Yesterday, Amazon updated its Kindle Fire line of tablets with the launch of the Fire HDX. Alongside the tablet, Amazon announced an exciting and revolutionary customer support tool called Mayday. The Fire HDX has some interesting features, but few are going to buy it over a Nexus 7 or iPad Mini (its closest competitors) for those alone. What’s going... Read More

Communication Methods for Small Businesses: How to Choose Wisely

Regardless of the size of any business, communication is integral to its success. With the advancement of communication technology in recent times, businesses are spoilt for choice – different businesses have their own preferred communication methods of choice. With the myriad of communication technologies to choose from, it is sometimes difficult to determine which medium... Read More

What is Zopim?

Zopim lets you have live conversations with visitors on your website. Our chat widget allows you to start genuine conversations with your visitors within minutes.

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