Categories - Maintenance

[Update] Scheduled Maintenance – 8 November, 9am to 1pm (UTC)

Scheduled maintenance is now complete.   Updates: 8 Nov, 8:00 am (UTC): Our scheduled maintenance will start in approximately 1 hour. Please drop us a message if you have any questions. 8 Nov, 9:00 am (UTC): We’re starting our maintenance shortly. 8 Nov, 9:44 am (UTC): If you’re experiencing any problems using Zopim please let... Read More

Zopim iOS App Updated

Update (24/9/14): We’ve released version 0.5.11 into the App Store. It should fix most of the issues people have been having with iOS8. Please go ahead, download it and let us know if your problem’s been fixed. Update (18/9/14): We’ve verified that the current release runs in the official iOS8 update. Our engineers will continue monitoring,... Read More

Scheduled Maintenance – 24 August, 3am to 4am (GMT)

On 24 August 2014, from 3am to 4am (GMT), our engineers will be performing routine maintenance on our servers. During the scheduled maintenance period no payments will be processed and a couple of chats may be interrupted. However, all other Zopim functionality will remain intact. We apologize for any inconvenience caused. If you have any questions or feedback, please... Read More

Heartbleed Security Update: Here’s What you Need to Know

On Monday, April 7th, a major security vulnerability was discovered in the OpenSSL software library. Dubbed “Heartbleed“, this bug affects roughly two thirds of the internet who use the OpenSSL software to send secure communications.   What have we done to secure Zopim? Immediately after learning about the bug, our engineers took all necessary steps to patch... Read More

Scheduled Maintenance – 23 March, 1am to 6am (GMT)

On 23 March 2014, from 1am to 6am  (GMT) / 22 March, 9pm to 23 March, 2am (EST), our engineers will be performing routine maintenance on our servers. During the scheduled maintenance period we anticipate minimal disruption to chat services and overall Zopim functionality should remain intact. Although there might be momentary disconnections for some... Read More

Scheduled Maintenance – 25 & 26 January, 4am to 7am (GMT)

On 25 and 26 January 2014, from 4am to 7am  (GMT)/11pm to 2am (EST), our engineers will be performing routine maintenance on our servers. During the scheduled maintenance period we anticipate momentary interruptions, but overall Zopim functionality should remain intact. Although some of you may experience disconnections, most should still be able to login to the Dashboard... Read More

What is Zopim?

Zopim lets you have live conversations with visitors on your website. Our chat widget allows you to start genuine conversations with your visitors within minutes.

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