Categories - Maintenance

Heartbleed Security Update: Here’s What you Need to Know

On Monday, April 7th, a major security vulnerability was discovered in the OpenSSL software library. Dubbed “Heartbleed“, this bug affects roughly two thirds of the internet who use the OpenSSL software to send secure communications.   What have we done to secure Zopim? Immediately after learning about the bug, our engineers took all necessary steps to patch... Read More

Scheduled Maintenance – 23 March, 1am to 6am (GMT)

On 23 March 2014, from 1am to 6am  (GMT) / 22 March, 9pm to 23 March, 2am (EST), our engineers will be performing routine maintenance on our servers. During the scheduled maintenance period we anticipate minimal disruption to chat services and overall Zopim functionality should remain intact. Although there might be momentary disconnections for some... Read More

Scheduled Maintenance – 25 & 26 January, 4am to 7am (GMT)

On 25 and 26 January 2014, from 4am to 7am  (GMT)/11pm to 2am (EST), our engineers will be performing routine maintenance on our servers. During the scheduled maintenance period we anticipate momentary interruptions, but overall Zopim functionality should remain intact. Although some of you may experience disconnections, most should still be able to login to the Dashboard... Read More

Scheduled Maintenance – 17 November, 5am to 9am (GMT)

On 17 November 2013, from 5am to 9am  (GMT)/12am to 4am (EST), our engineers will be performing routine maintenance on our servers. During the scheduled maintenance period we anticipate that some of Zopim’s features may not work. Furthermore, some of you may experience downtime and disconnections during this period. Having said that, most of you... Read More

Server migration – 20 Jan 2013

Ever since Hurricane Sandy, which brought down our service along with many others, we have been thinking of ways to further improve our service reliability, and increase our protection against catastrophic events. In the past few month, we’ve also encountered downtimes stemming from our web hoster, which further strengthened our resolve to improve our hosting situation. Thus,... Read More

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Zopim lets you have live conversations with visitors on your website. Our chat widget allows you to start genuine conversations with your visitors within minutes.

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