Categories - Live Chat

Spotlight: How KooBits Wins Customers and Keeps Them for Life

  Since launching to critical acclaim in 2010 , Zopim live chat has helped thousands of companies grow their business and connect with their customers. In our new “Spotlight” series we want to take a moment to feature some of our customers and look at the exciting ways in which they are using Zopim Live Chat. Online education and... Read More

Zop Update: Share Files with your Visitors Using Zopim

Update: Admins are now able to manage file sending by choosing custom file extensions or turning it off entirely.      ‘Tis the season to be jolly. And in this last month of 2013 we are going to be releasing a whole bunch of new features for you, our loyal users. Stay tuned to find... Read More

Customer Service Hours Shortened – Zops on Training

Our customer support team have flown in from around the world to the Zopim mothership in Singapore. They will be having training and sharing best practices all throughout the coming week (2 – 8 December). During this short period, we will not be able to provide 24 hours live chat support. Of course, this does... Read More

Spotlight: BaKare Beds and the Importance of Personalized Service

Since launching to critical acclaim in 2010 , Zopim live chat has helped thousands of companies grow their business and connect with their customers. In our new “Spotlight” series we want to take a moment to feature some of our customers and look at the exciting ways in which they are using Zopim Live Chat. Ecommerce companies make up... Read More

How to Increase Useful Live Chat Requests on your Website

So you’ve got a live chat widget on your website, and you’re ready for the first few chats to come in. You log into your instant messaging client, and you wait. And wait. But nobody’s chatting!   Simply placing a live chat widget on your website is no guarantee that anyone will actually use it.... Read More

3 Tips for Effective Live Chat

3 Tips for Effective Live Chat from Zopim Here is a presentation we recently did up, offering you 3 tips on making your live chat support even more effective than it already is.   Customers Want to Feel Supported Online 45% of US customers abandon an online transaction if their questions or concerns are not... Read More
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What is Zopim?

Zopim lets you have live conversations with visitors on your website. Our chat widget allows you to start genuine conversations with your visitors within minutes.

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