Categories - Instant Messaging

[Updated] IM Clients will Remain Active for Current Users, Disabled for New Signups

Update 2 (19/03/2014): After going through the survey results and hearing everyone’s feedback, we have realized that no solution is likely to satisfy all our users (or even a majority of them). Users are evenly split between (a) support for consumer clients, (b) integration with Jabber/XMPP, and (c) a separate Zopim desktop app. Unfortunately, we don’t have... Read More

IM Integration Not Working with Google Hangouts

[UPDATE: Due to breaking changes from Skype, Google Talk, and AIM, we have no choice but to stop integration of IM clients. Please read this post for more details]. Since 2010, we have been promoting Google Talk as our preferred Instant Messaging (IM) client for Zopim’s IM integration. To Zopim, Google Talk was like the awesome girlfriend that... Read More

Skype and Zopim (beta)

[UPDATE: Due to breaking changes from Skype, Google Talk, and AIM, we have no choice but to stop integration of IM clients. Please read this post for more details]. Brace yourselves, this could be the biggest news for Skype since their acquisition by Microsoft ;P Since our official launch back in 2010, Zopim has allowed you to chat... Read More

Zopim’s IM commands just got even more powerful!

* for information on how to link zopim up with your favorite IM (Gtalk, MSN, Yahoo, AIM) networks, please read this earlier post. To start off this post, Zopim doesn’t just allow you to reply to customers on your website via Instant Messaging (IM) clients, we also allow you to use commands and access information... Read More

What is Zopim?

Zopim lets you have live conversations with visitors on your website. Our chat widget allows you to start genuine conversations with your visitors within minutes.

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