Categories - Improvements

How to Route Chats to Specific Departments using Triggers

We’ve launched a new feature which automatically routes incoming chats to active agents. Introducing Chat Routing.   Zopim’s two most popular features are undoubtedly Departments and Triggers.┬áBoth these features are incredibly powerful and can help you increase your chat requests and streamline your workflow. Today, we’re improving both Departments and Triggers by introducing automated chat... Read More

What is Zopim?

Zopim lets you have live conversations with visitors on your website. Our chat widget allows you to start genuine conversations with your visitors within minutes.

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