Categories - Case study

‘Algorithms can fail, patents can expire, but a reputation for great service endures. The fundamental trait of the ideal Silicon Valley startup has long been scalability. A ten-person team can build and deliver a product to ten million people, and that’s a beautiful thing. But there are times in business when you need to do... Read More

Patrick Allen, CEO of Webgreek and a daily Zopim user, shares with us how he builds great relationships with his customers by listening to and remembering everything they say, literally, with the Zopim-Highrise integration. ********* Pull your customers closer with every chat The big secret to our success here at Webgreek really isn’t a secret,... Read More