Categories - Announcement

Chat widget on iPad, iPhones, Androids and mobile devices

[Update – Mar 21, 2012] The upgrade has been a success. We’ve already rolled this widget code changes out to all users. There’s no need to write in to us anymore to request for special permission =) i.e. Fire up your website in iPad, and you should see the chat widget working just fine. ——————... Read More

We’re donating part of our proceeds to EFF

** Update: The 40% discount offered will be valid til 14 Jan** The threat is real. The online business you’ve built up over the years can disappear from the web tomorrow if SOPA is passed. Anyone, even your competitors, can accuse your site of infringing copyright and you’ll almost immediately disappear from the US search... Read More

Zoho CRM features Zopim-Zoho CRM integration

Zopim is now integrated with Zoho CRM! To find out how it works, read our detailed guide here. Arvind from Zoho CRM has also published our guest post (below) on their blog. ********* Zopim integrates with Zoho CRM 31 Jan 2011 This is a guest post by Qing Ru, VP Marketing of Zopim. If there... Read More

Get more information about your customers (beta)

Over the past couple of days, we’ve tested and rolled out a useful new feature. You might have seen some basic information about your customers when starting chats. For those of you who may have missed it, it looks something like this: We have partnered with Rapleaf to provide basic information (Age, Gender, Location) about... Read More

Updated – Google Analytics integration fixed

*UPDATE [19 Nov]: This is an update to say that the problem has been fixed. All GA users should be able to access the chat events now. Do give GA at least a day to collect some data. ———————- Original Post ——————– Some of you may not be able to see any chat statistics on... Read More

Awards are rolling in!

Over the past couple of years, we’ve been consistently innovating and making improvements to your favorite Live Chat solution. Seems like our efforts haven’t been in vain =) We’ve been receiving great reviews and compliments via live chat, email, twitter, etc.. Recently, more good news arrived in the form of awards! Our yardstick for success... Read More

Intelligent Live Chat Triggers – Less Work, More Sales

Targeted Proactive Chat Live chat increases sales conversion, therefore it is important to proactively start conversations with high potential leads. With Zopim’s Intelligent Trigger System, you can automate the process of identifying leads and initiating chats with them. How are high potential leads identified? It really differs from site to site. For example on a... Read More

Zopim’s Shopify Live Chat App now available!

We’ve recently launched our Shopify Live Chat App. Now Shopify users can effortlessly add Zopim Live Chat to their online store. For Shopify shop owners, Zopim Live Chat is a dead-easy live chat solution that allows you to track and chat with visitors on your website in real time. You would also get a beautiful... Read More

New in Labs: Department Feature

In keeping with our long-standing tradition of listening to you our user, we’ve introduced Labs. With Labs, we hope to bring new ideas to you early in the development process, so you can give us feedback on how you want it improved before it makes its way to full production. In this release we have... Read More
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What is Zopim?

Zopim lets you have live conversations with visitors on your website. Our chat widget allows you to start genuine conversations with your visitors within minutes.

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