Categories - Announcement

We’re glad to announce that Google Talk is finally working with Zopim again! There were issues that caused non-gmail.com users to experience problems when adding gmail.com users to their Google Talk. This meant our chat bots were not able to send the Contact Requests to gmail.com users. Needless to say, this was inconvenient for both... Read More

Brace yourselves, this could be the biggest news for Skype since their acquisition by Microsoft ;P Since our official launch back in 2010, Zopim has allowed you to chat with customers on your website using Gtalk, Yahoo, MSN and AIM. And many of you were demanding requesting to see Skype added to our list of IM... Read More

What were you doing when you were 8 years old? How about 13? If you were anything like me, you were probably going to school and playing games of sorts, be it with your friends or digitally. Whatever the case, it is a safe bet that you were not doing what Warren Cassell Jr. was... Read More

Just like you we do not like spam. Although we mentioned this in the post prior to this one. But we felt this reminder deserves a post of its own. Why? That’s because Zopim is spreading the love this Valentine’s day by giving away 20x $20 Amazon vouchers. I didn’t read your earlier post! What... Read More

Love don’t cost a thing? Especially when it comes from Zopim! In fact, we say forget about not costing anything, Zopim is giving away this Valentine’s Day! This Valentine’s Day you will not only get a free widget theme, you’ll stand some chance to win some prizes. Interested? Read on to find out more. Valentine... Read More

For quite some time, Zopim has been served exclusively in English. But now, we are ready to be adventurous and venture uncharted territory. We are ready to help non-English speaking businesses take the first step towards delivering Customer Wow. Making Zopim available in Spanish, Russian and Turkish is the start of Zopim becoming truly global.... Read More

Now you can access Zopim’s chat support from within the dashboard. You no longer need to open our website in another tab just to chat with us. This is a small improvement but we believe it will make the experience of using Zopim better. Where did you say your chat widget was again? Chatting with... Read More

Our dashboard and chat widget are cleanly designed and simple to use. But in the background, millions of moving parts (figuratively speaking of course) has to operate like clockwork to bring our service to you and your customers.  Our new status page – status.zopim.com – keeps track of the condition of our systems, and reports... Read More

Here’s a small present from us folks at Zopim. A new CRM integration interface! The new face lift of our CRM integration will help us round up an amazing year for Zopim with a little something for our users. Integrations with your favorite Customer Relationship Management systems – or just CRM for short – just... Read More

Happy Holidays! In the mood of festivity, we created a gift that we think you will like…..a holiday themed chat widget! You can see how it looks right on this page. Pretty sweet isn’t it? What’s more, it doesn’t matter if you’ve been naughty or nice, it’s free for all users. I guess that makes... Read More