Scheduled maintenance is now complete.
8 Nov, 8:00 am (UTC): Our scheduled maintenance will start in approximately 1 hour. Please drop us a message if you have any questions.
8 Nov, 9:00 am (UTC): We’re starting our maintenance shortly.
8 Nov, 9:44 am (UTC): If you’re experiencing any problems using Zopim please let us know through chat.
8 Nov, 9:55 am (UTC): We are experiencing problems with signups. If you want to register for Zopim, please visit this page http://zop.im/signup_error.
8 Nov, 10:05 am (UTC): Our maintenance will affect all chat activity for the next few minutes. Please bear with us.
8 Nov, 10:42 am (UTC): If you’re seeing “Authentication server error!” please try refreshing by doing CTRL+F5.
8 Nov, 11:44 am (UTC): Please let us know if you are experiencing any problems with Zopim. We are working on getting everything resolved.
8 Nov, 1:36 pm (UTC): We have successfully completed all Zopim maintenance. YAY! There will not be any maintenance tomorrow (9 Nov).
We are having scheduled system maintenance on 8 & 9 November. To keep growing and continue providing the very best in customer service and live chat, it is necessary from time to time to make routine improvements to our system infrastructure.
- 9:00am to 1:00pm, Saturday, 8 Nov (UTC) (other timezones)
- 9:00am to 1:00pm, Sunday, 9 Nov (UTC) (other timezones)
During the duration of the maintenance windows you may experience intermittent connectivity to Zopim. This includes logging into the Dashboard, chatting with customers, loading the chat widget, or making any account related changes.
During the maintenance period, if there are any issues we will update this blog post and our social channels.
We apologize for the inconvenience and if you have any questions or concerns, please don’t hesitate to email email@example.com.
Latest posts by Abhiroop Basu (see all)
- Scheduled Maintenance — 15 November 2015, 4am to 6am (UTC) - October 16, 2015
- Mobile App Update – What We’re Working On - July 21, 2015
- Introducing the Zopim Chat SDK for Native Mobile Support - July 8, 2015