This video is part of our Zop Tutorial Video series.
Smaller organisations may only have to support a few customers at a time. But, what if your organisation suddenly had hundreds of customers to support at the same time?
With Zopim you can add as many agents as you need to handle any situation. You can then group your agents into departments to let them deal with customers with similar problems. Here’s how:
Let us know what you think and if we can make any improvements.
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