[Summary]
We are making it easy for you to switch between the classic Flash-based Dashboard, and the new HTML5 Dashboard that we’ve been blogging about.
You will notice a new login form at dashboard.zopim.com. Log in as usual, and the User Interface should guide you along. If you’d like more details, read on..
We greatly appreciate all the encouragement and constructive feedback we’ve received regarding the new dashboard. We aim to continuously improve the dashboard and evolve it with your valuable input.
In the previous our earlier UX series blog posts, we discussed our new dashboard and some of the UX improvements we were working on.
From today, we’re opening access to the new dashboard to all Zopim users! We’ve also made switching between the old and new dashboards easier.
New Login Form
You’ll see our new login form when you visit dashboard.zopim.com. If you haven’t indicated a preference for the new/HTML5-based dashboard, you will be redirected to the classic/Flash-based dashboard upon logging in.
New Login Form
Switching to the New Dashboard
If you’re using a browser that is supported by the new dashboard (sorry, only Google Chrome at the moment), you will see the Sneak Peek tab. Click the button to try out the new dashboard!
Classic Dashboard - Sneak Peek
Saving Your Preferences
When the new dashboard has finished loading, you’ll see a notice at the top of the page.
Beta Dashboard - Notice
To save your dashboard preference, select one of the options:
- Keep this version: Always redirect me to the new dashboard when I log in from dashboard.zopim.com. If you change your mind later, switch back to the classic dashboard by going to Settings > Profile > Classic Dashboard.
- Switch to old dashboard: Always redirect me to the classic dashboard when I log in from dashboard.zopim.com. Not to worry, you can still try the new dashboard anytime using the Sneak Peek page.
- X: Hide this notice temporarily and ask me again the next time I try the new dashboard. You will be redirected to the classic dashboard the next time you log in from dashboard.zopim.com.
Accessing the Classic or New Dashboard Directly
If you prefer to access the old or new dashboard directly, use the following pages instead:
- classic.zopim.com – Always logs you into the classic Flash-based dashboard
- beta.zopim.com – Always logs you into the new HTML5-based dashboard. You can access this with an unsupported web browser, though we can’t guarantee that the dashboard will function correctly.
I am so delighted with the new HTML5 dashboard. The improvements in the design are fantastic!
I did not choose the new dashboard yesterday (didn’t even realize there was a new one, and that it only worked on Chrome). I log in from my bookmarked login page – always have: dashboard.zopim.com?username=….
Yesterday, I noticed the new style log in page asking for name/password. I filled it out as usual, then clicked on the “log on automatically” button. That worked fine yesterday.
Today, I click on the bookmarked log in page (after opening Firefox to my websites home page), I see it working- logging me in at the sign up page and then suddenly- nothing. It closes the window and throws me back out to my home page. Tried it several times- even rebooted computer. Same thing. Will not allow log in and no way to stop the auto process before it kicks me out.
Only way to log in was to change to the http://classic.zopim.com
That bug should be fixed FYI…
Thanks for the help this morning- Joel got me up and running. Suggested I leave a message for you on the problem…
Maybe I havent realized but I don’t find the trigger configuration page in the new dashboard
Very-very cool!!!
I switch over Goodle Chrom, but i have working for Safari for Mac and iOS!
A small percentage of customers are facing the “Waiting for server to be ready” problem. Usually happens for customers behind a firewall. We’re rolling out upgrades to fix this, in the meantime please try classic.zopim.com to access the dashboard. We’ll update here as soon as the fix is in place